Today I was cleaning out my closest and found several old coffee cans filled with change. The thought about having to roll all of it mad em queasy. I remembered that my local Stop and Shop had a coinstar rolling machine. Recently I saw that if you convert your change into gift certificate you do not have to pay the 8.9% fee. I checked out the site and they have affilitae realtions with a lot of stores including Apple iTunes,Timberland® and Starbucks to name a few. I opted for Amazon and started the process. When my change was finished being counted the Coinstar booth dialed out ( you could hear the modem) and tried to connect to Amazon. After 3 attempts it did not and I was a little concerned. Then a message popped up on screen apologizing that they were not able to create the certificate I wanted but in exchange they were going to give me a cash slip and not charge me any processing fees ! I walked over to the counter , handed the woman my slip and she handed me back $187.54 in cash.
This situation could have created a negative expereience but instead it was a great one. Thanks Coinstar for doing the right thing before someone asked you to.